Homeowners

Report animal odor from a residence.

Report building construction work in progress that is unsafe, done without a permit, after hours, or outside approved plans.

Find a certified asbestos investigator.

Report chemical odors or chemicals that are abandoned or not stored safely.

Report a spill of chemicals or other hazardous material onto a roadway, sidewalk, or indoors.

Report a commercial vehicle parked in a residential driveway or lot.

Learn about how to use floor finishing products safely.

Learn about recent laws, rules, and programs that may affect residential property.

Make a complaint about a health, car, home, life, or property insurance company.

Report a problem with an online business or online service that wasn't delivered.

Learn about lead poisoning, lead poisoning prevention, and lead paint repair.

Learn about pilot programs to replace water service lines made of lead or galvanized steel at no cost to eligible homeowners in specific areas.

New York City property owners must ensure their downspouts (rain gutters) are not connected to the City’s sanitary sewer system.

Appeal the denial, removal, or reduction of a property tax exemption.

Challenge the City's assessment of your property's market value on your Notice of Property Value (NOPV).

Learn about property tax exemptions, abatements, and credits for homeowners, including eligibility and types of benefit programs.

Learn about property tax bills and get copies and account information.

Request an agreement to defer property tax and interest payments for homeowners experiencing hardship.

Request an agreement to pay property tax debt in installments.

The deadline to apply for this one-time property tax rebate was March 15, 2023.

Appeal the assessed value, tax class, or exemption listed on your Notice of Property Value (NOPV).

Make a complaint about a satellite television provider.

Report illegal tobacco or marijuana smoking or vaping.

Get help with reducing unwanted mail.

Learn about the invoice a lot owner gets when the Department of Sanitation cleans a lot.

Get information about vacate orders. Report people in a building with a vacate order.

Report the use of too much water or water waste in any facility.

Learn about American Water Resources (AWR) voluntary water and sewer service line protection program.

Report a water meter that is broken, leaking, frozen, missing, or stolen.

Learn about HPD's Zombie Homes Initiative that works to address problems of neglected or deteriorated vacant and abandoned small homes.