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The Fairness in Apartment Rental Expenses (FARE) Act is a new law that takes effect on June 11, 2025. This law prohibits brokers who represent landlords from charging broker fees to tenants. This includes brokers who publish listings with the landlord’s permission. Landlords or their agents must disclose other fees that the tenant must pay in their listings and rental agreements.

The Department of Consumer and Worker Protection (DCWP) enforces this law.

You can file a complaint against a landlord or real estate agent that:

  • Charges prospective tenants a broker fee
  • Requires prospective tenants to use an agent
  • Lists a broker fee
  • Does not disclose fees or surcharges

Learn more about the FARE Act.

You can report a landlord or real estate agent that doesn’t meet these legal requirements.

Online

Report a landlord or real estate agent that doesn’t meet legal requirements.

By Email

Email your complaint to consumers@dcwp.nyc.gov. Please be as specific as possible.

By Phone

Call 311 or 212-NEW-YORK (212-639-9675) for help.