The 2024-2025 Clean and Tune benefit opened October 1, 2024.

Eligible households can receive energy efficiency services including, but not limited to:

  • Cleaning of primary heating equipment
  • Chimney cleaning
  • Minor repairs
  • Installation of carbon monoxide detectors or programmable thermostats

Benefit amounts are based on the actual cost incurred to provide clean and tune services, up to a maximum of $500. No additional HEAP cash benefits are available.

Learn more about the Clean and Tune benefit.

You can apply for the HEAP Clean and Tune benefit by phone or in person at a local HRA Benefits Center.

You can get help with:

  • Eligibility
  • Application process
  • Required documentation

By Phone

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.

In Person

You can apply in person by visiting an HRA Benefits Access Center or at a community outreach site near you.

Find a HEAP office near you.

The Human Resources Administration has 30 business days from the date your application is received to make a decision on your application. A notice is mailed to you when a decision is made on your application.

You can check the status of your HEAP application by phone.

  • Agency: Human Resources Administration
  • Phone Number: (718) 557-1399
  • Business Hours: Monday - Friday: 8 AM - 5 PM
  • You can reach staff during business hours (except for City Holidays). You can get help in most languages. Automated Assistance is available in English and Spanish, 24 hours a day, 7 days a week.