LockerNYC Pilot

The Department of Transportation’s (DOT) LockerNYC pilot program allows New Yorkers to conveniently receive and send packages using secure lockers on public sidewalks.

This program was announced in summer 2023 and launched in April 2024. The program will run for at least one year. It aims to cut down on package thefts and reduce delivery truck trips.

There will be at least 15 LockerNYC locations with free 24/7 access for customers with participating carrier companies.

Learn more about the LockerNYC pilot program.

Provide feedback about LockerNYC.

DOT is working in partnership with GoLocker, the program operator. GoLocker will oversee customer support, maintenance, and overall management of the locker technology.

You can contact GoLocker with any delivery questions or concerns about missing, delayed or damaged packages.

Online

support@golocker.com

By Phone

Agency: GoLocker
Phone Number: (718) 734-6835
Business Hours: Daily: 8 AM - 8 PM

LockerNYCs are currently located in:

Sunnyside, Queens: 47-01 49th Street (outside the Cosmopolitan Houses apartments)
Bedford-Stuyvesant, Brooklyn: 830 Lafayette Avenue (outside Ideal Food Basket grocery)
Canarsie, Brooklyn: 1380 Rockaway Parkway (outside America’s Food Basket grocery)
East Flatbush, Brooklyn: 1086 Brooklyn Avenue (outside Ideal Food Basket grocery)
Prospect/Lefferts Gardens, Brooklyn: 2036 Bedford Avenue (outside Ideal Food Basket grocery)

LockerNYC will soon arrive at:

Hell’s Kitchen, Manhattan: 778 9th Avenue at West 52 Street (outside West Side Home Center hardware and houseware)
Bushwick, Brooklyn: 72-80 Wyckoff Avenue (outside Key Food)

LockerNYC Pilot

Customer Service

LockerNYC Locations