Eligibility for a CityFHEPS subsidy includes a range of requirements.

Get answers to frequently asked questions about CityFHEPS.

Currently in a Shelter

If you live in a shelter, the details will be discussed when you meet with your case manager or housing specialist. 

At Risk of Becoming Homeless

If you are at risk of becoming homeless, a Homebase counselor will review the eligibility details with you.

If your income has changed or your CityFHEPS rent has increased, you can apply for a modification to your CityFHEPS subsidy.  

A fillable version of the CityFHEPS Modification Request form is available online.  You will be asked to submit supporting documents with your form.  If you need help completing the form, please contact your local Homebase office. 

Get the online form, which is found in the Additional Documents for Tenants section.

By Email

Send your form and supporting documents to RAPrenewals@hra.nyc.gov.

By Mail

Mail your form and copies of your supporting documents to:

Rental Assistance Program Unit
109 East 16th Street, 1st Floor, Room 102
New York, NY 10003

Further Assistance

If you need help completing the form, contact your local Homebase office.

Your CityFHEPS subsidy must be renewed annually.  The renewal application is mailed to you five months before the end of your CityFHEPS subsidy year.  

You can submit your completed and signed renewal application by email or postal mail.  Please be sure to submit supporting documents with your renewal application.

Get the online form and view frequently asked questions in the Additional Documents for Tenants section.

Online

Use the ACCESS HRA website or the ACCESS HRA Mobile App from anywhere and at any time to renew your CityFHEPS.

You can submit your renewal when the "Renew" button is shown. You can submit any documents using the document upload feature on the ACCESS HRA Mobile App. 

By Email

Send your renewal application and supporting documents to RAPrenewals@hra.nyc.gov.

By Mail

Mail your renewal application and copies of your supporting documents to:

CityFHEPS
NYC Human Resources Administration
109 East 16th Street, 10th Floor
New York, NY 10003

In Person

You can drop off your CityFHEPS renewal application Monday through Friday from 8:30 AM to 5 PM, except on City holidays.

NYC Human Resources Administration 
109 East 16th Street, 10th Floor
New York, NY 10003

Further Assistance

If you need help completing the form, contact your local Homebase office.

You can inquire about missing or incorrect rental payments from the New York City Human Resources Administration (HRA), as well as any other issues with HRA rental payments for the CityFHEPS and FHEPS programs.