Renewal Help at the NYC Health Department
The New York City Department of Health and Mental Hygiene (NYC Health Department) helps connect New Yorkers to health insurance options by enrolling and renewing their coverage. Help is available in your language, and your information will be kept private.
Medicaid, Child Health Plus, and the Essential Plan are available in these programs. You will also need to continue renewing your coverage every 12 months.
For Qualified Health Plans, beginning on June 1, you may only enroll if you experience a qualifying life event that allows you a Special Enrollment Period such as if you recently had a change in your family, income, or health insurance coverage, or during the Open Enrollment Period, which will begin on November 1 for coverage effective January 1.
General Help
You can get help from an enrollment counselor by phone or in person.
You can call the Office of Health Insurance to talk with a counselor. You can also request a call from a counselor.
For more information or to find an enrollment site near you, please visit nyc.gov/health/healthcoverage
- Agency: Department of Health and Mental Hygiene
- Division: Office of Health Insurance Services
- Phone Number: (347) 665-0214
- Business Hours: Monday - Friday: 9 AM - 5 PM