Family Welcome Centers

New York City families can get help with public school enrollment and admissions at Department of Education (DOE) Family Welcome Centers.

Appointments are not required but recommended.

Family Welcome Center staff can support with:

Questions about admissions
Guidance for students new to New York City
Enrollment
Information about offers and waitlists (after offers are released)
Adding your child to waitlists and accepting/declining offers (when waitlists are open)

You should not visit a Family Welcome Center if you are:

Enrolling in a New York City Public School and interested in attending your zoned elementary or middle school
Transferring from another school to your zoned elementary or middle school

Instead, visit your zoned school to register.

To transfer from your current 3k or pre-k program, visit MySchools to be added to a waitlist or contact the program directly.

Please note that FWCs are experiencing a large volume of enrollment requests. FWC staff are working to reach out to families on their requests as soon as possible.

Centers may be closed on holidays. Check DOE's website for information.

Visit the Family Welcome Center website.

Bay Ridge Family Welcome Center
415 89th Street, 5th Floor
Brooklyn, NY 11209
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 17, 18, 20, 21, 22

Ocean Avenue Family Welcome Center
1780 Ocean Avenue, 3rd Floor
Brooklyn, NY 11230
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 17, 18, 20, 21, 22

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

Your child's first name, last name, date of birth, and OSIS number,
A photo or scan of your government-issued photo ID,
Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
If you need support in another language, and
If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

School Districts 17, 18, 20, 21, 22: 89thFWC@schools.nyc.gov or OceanFWC@schools.nyc.gov
School Districts 20, 21: 89thFWC@schools.nyc.gov
School Districts 17, 18, 22: OceanFWC@schools.nyc.gov

Jamaica Family Welcome Center
90-27 Sutphin Boulevard, 1st Floor
Jamaica, NY 11435
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 27, 28, 29

Flushing Family Welcome Center
30-48 Linden Place
Flushing, NY, 11354
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 25, 26

Long Island City Family Welcome Center
28-11 Queens Plaza North, 3rd Floor
Long Island City, NY 11101
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 24, 30

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

Your child's first name, last name, date of birth, and OSIS number,
A photo or scan of your government-issued photo ID,
Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
If you need support in another language, and
If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

School Districts 24, 25, 26, 30: QueensPlazaNFWC@schools.nyc.gov
School Districts 24, 25, 26, 30: LindenFWC@schools.nyc.gov
School Districts 27, 28, 29: SutphinFWC@schools.nyc.gov

Staten Island Family Welcome Center
715 Ocean Terrace, Building A
Staten Island, NY, 10301
Business Hours: Monday - Thursday: 8 AM - 5 PM; Friday: 8 AM - 3 PM
District: 31

Contact FWC Staff by Email

You can send an email to your local Family Welcome Center. Your local center is based on your School Districts.

In your email, include:

Your child's first name, last name, date of birth, and OSIS number,
A photo or scan of your government-issued photo ID,
Photos or scans of documents on the Registration Checklist if your child is new or returning to the NYCDOE school system,
If you need support in another language, and
If you (the child's parent/guardian) are deaf or hard-of-hearing.

Do not include any photographs of students with your message.

School District 31: PetridesFWC@schools.nyc.gov