Need something else?

You can get information about resources for young people, troubled youth, and their families.

The City provides drop-in centers in every borough to provide services to runaway, homeless, and troubled youth under the age of 21 as well as their families. 

You can get referrals to:

  • Counseling
  • Mediation
  • Health treatment
  • Mental health treatment
  • Substance abuse treatment

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • If the call fails to connect, you can call again later or email communityconnect@dycd.nyc.gov.

The City's Community Connect hotline provides confidential and anonymous telephone assistance for all New Yorkers, particularly young people, their families, and service providers. Community Connect can also provide referrals.

It provides information on topics such as: 

  • After-school programs 
  • Delinquency prevention and youth intervention programs 
  • Employment 
  • Recreation
  • Literacy / English for Speakers of Other Languages (ESOL)
  • Immigrant Services

Community Connect also offers crisis intervention for runaway and homeless youth.

Online

Learn about Community Connect.

By Phone

  • Agency: Department of Youth and Community Development
  • Division: Community Connect
  • Phone Number: (800) 246-4646
  • Business Hours: Monday - Friday: 9 AM - 5 PM
  • If the call fails to connect, you can call again later or email communityconnect@dycd.nyc.gov.