You can file an overcharge complaint about a business in New York City.
An overcharge is when a business charges you more than the posted or advertised price.
The City does not set prices. You must beware and shop around for the best prices.
What Happens Next
If you don't include your address or email with your Service Request, you won't receive follow up. The Department of Consumer and Worker Protection (DCWP) will consider your complaint a tip.
If you include your address, DCWP will mail you a complaint form. You must complete and return it to DCWP. If you provide your email address, you'll get the form by email instead. Check your spam folder if you don't see it in your inbox.
