Housing Rules for Owners and Tenants

Need something else?

Apartment Maintenance Complaint to report maintenance issues in an apartment or building
Tenant Harassment for help if a property owner is harassing or trying to force someone out of their apartment
Mediation for free and confidential help to resolve a dispute

Tenants and owners of residential buildings in New York City have rights and responsibilities to maintain residential property. The Department of Housing Preservation and Development (HPD) enforces the New York State Multiple Dwelling Law and the New York City Housing Maintenance Code.

You can learn more about:

You can get more information by reading "The ABCs of Housing," a guide available in multiple languages.

Some of the issues covered in the guide include:

Heat and hot water
Lead-based paint
Window guards
Carbon monoxide and smoke detectors
Bedbugs
Mold
Rent regulation
Foreclosure
Housing lotteries
Discrimination
Harassment
Legal assistance
Housing Court
Eviction

Online

Download a copy of "The ABCs of Housing" in:

By Mail

Call 311 or 212-NEW-YORK (212-639-9675) to request a copy.