Fire Hydrant Complaint

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You can report a fire hydrant that:

  • Is leaking or running
  • Is damaged or missing
  • Is missing a valve box cover
  • Is being misused
  • Has a damaged fender protection post
  • Is blocked by a vehicle

Fire Hydrant Emergency

The Department of Environmental Protection (DEP) has declared a Fire Hydrant Emergency (FHE) and is dispatching crews throughout the City to shut open fire hydrants as quickly as possible, once reports are received.

During FHE, individual open hydrant service request status is not available as hydrants are repeatedly opened and shut.

You can report a fire hydrant that is damaged, broken, cracked, leaning, knocked over, or missing.

Report a fire hydrant that is:

You can report a fire hydrant valve box cover that is missing. The valve box is in the street near the hydrant.

The Department of Environmental Protection (DEP) has declared a Fire Hydrant Emergency (FHE) and is dispatching crews throughout the City to shut open fire hydrants as quickly as possible, once reports are received.

During FHE, reports of hydrant misuse are not accepted.

You can report a hydrant running or leaking. Individual open hydrant Service Request status is not available as hydrants are repeatedly opened and shut.

The Department of Environmental Protection (DEP) installs and maintains fire hydrant fender protection posts based on the type of hydrant and its location.

A fire hydrant with two metal protection posts in front of the the hydrant.

You can report a fender that is:

  • Damaged
  • Cracked
  • Broken
  • Leaning
  • Knocked over

You can report a non-emergency vehicle or motorcycle blocking a fire hydrant. 

It is illegal to park within 15 feet of a fire hydrant.

If possible, include in your report the vehicle's:

  • Color
  • Make
  • Model
  • License plate number

What Happens Next

Officers from your local police precinct will respond when they are not handling emergency situations.

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